The quality of client relationships is often cited as the most important aspect of running an organisation. The vast majority...

With the Christmas decorations hung, venues booked and invitations organised, the networking season is now in full swing. In...

The traditional tools once relied upon to secure new business by firms and businesses are still important; however, increasingly,...

Mention the word “negotiate” and even the most experienced professional can sometimes feel out of their depth. However, in...

When you’re after promotion, how you present your business case in the boardroom isn’t something you should treat lightly....

The time has come for you to present your final pitch. The pleasantries are over, the spotlight falls on...

Have you ever walked away from an exchange with a client and thought that they were totally unreasonable and...

Winning work in a competitive environment is time consuming and does not guarantee a return. Rather than using all your...

The answer to this question is a big ‘yes’, at least for most of them, most of the time....

“We have been established for 30 years, offering outstanding customer service.  We have a diverse client base, including…… We...