Differentiation is tough, but it’s a winner!1st June 2015
In a competitive world, differentiation is the key to winning important tenders. At the same time, truly differentiating yourself...0
Telephobia? 10 top tips to help you overcome those uncomfortable client calls23rd March 2015
Why are so many of us more comfortable to send an email than to pick up the phone? And...
Getting In and Getting Out – The Master Key11th December 2014
A partner in a large law firm in London once said to me. “When I go to one of...
Don’t get thrown to the lions next time you’re in a negotiation situation18th November 2014
While the negotiation process may sometimes feel like entering a lion’s den, being armed with the right knowledge and...
Actions speak louder than words4th September 2014
How you carry yourself when engaged in conversation is often as important as what you say. However, all too...
‘What goes around comes around’7th July 2014
We have all been there. A stuffy room filled with complete strangers, questionable catering and awkward silences. For some,...
How to differentiate yourself as a speaker6th May 2014
Presentation skills are just as important as the information we are presenting. However, the skills and behaviours we require...
“Prevention is always better than the cure”6th February 2014
The quality of client relationships is often cited as the most important aspect of running an organisation. The vast majority...
‘Tis the networking season’: How to leverage festive drinks party small talk into relationships that pay!11th December 2013
With the Christmas decorations hung, venues booked and invitations organised, the networking season is now in full swing. In...
Winning new business – Your guide to responding to a Request for Proposal (RFP)7th October 2013
The traditional tools once relied upon to secure new business by firms and businesses are still important; however, increasingly,...