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Win/Win negotiations – ‘Don’t lose the shirt off your back’
12th August 2013Mention the word “negotiate” and even the most experienced professional can sometimes feel out of their depth. However, in...
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Promotion interviews – Don’t let nerves get the better of you!
10th July 2013When you’re after promotion, how you present your business case in the boardroom isn’t something you should treat lightly....
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How to deliver the winning pitch
5th June 2013The time has come for you to present your final pitch. The pleasantries are over, the spotlight falls on...
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‘I can see you’re angry’ – 8 steps to help you deal with a difficult client
2nd May 2013Have you ever walked away from an exchange with a client and thought that they were totally unreasonable and...
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How to get back in touch with clients and increase your revenue
28th March 2013Winning work in a competitive environment is time consuming and does not guarantee a return. Rather than using all your...
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UK BUDGET SPEECH – Do politicians ignore the public speaking rules?
26th March 2013The answer to this question is a big ‘yes’, at least for most of them, most of the time....
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If you don’t ask, you don’t get – Better questioning techniques to boost sales
28th February 2013“We have been established for 30 years, offering outstanding customer service. We have a diverse client base, including…… We...
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The dark art of procurement
31st January 2013It is increasingly the case that clients of professional services firms are required to pitch to procurement professionals, rather...
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How to avoid conversational drought
14th December 2012‘So…do you come to these things often….? ‘No’ ‘How are you finding it….?’ ‘Fine’ ‘Good…….’ Have you ever been...
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Gender quotas: Aspiring to partnership
6th December 2012While compulsory gender quotas for the number of women holding board positions did not pass the EU vote on...